Most hardwood floors need a light sweep or vacuum twice a week to remove grit that acts like sandpaper. For deeper cleaning, use a damp mop with a wood-safe cleaner once a month. Avoid steam mops and excess water, which can dull the finish and cause boards to cup over time. We recommend re-coating every three to five years depending on foot traffic.

How do I care for my new hardwood floor day to day?

Yes, in most cases. We sand down the existing surface, repair damaged boards, and apply a fresh stain and topcoat. The result looks like a new floor at a fraction of the replacement cost. Refinishing works best when the planks are still structurally sound and the wear is limited to the finish layer.

Can you refinish my existing floors instead of replacing them?

Solid hardwood is a single piece of wood, typically 3/4 inch thick, and can be sanded and refinished many times. Engineered wood has a real hardwood veneer over a plywood core, which makes it more stable in humid basements or over concrete slabs. For most living spaces, both work well; the choice depends on your subfloor and how many times you expect to refinish.

What is the difference between solid and engineered hardwood?

We recommend letting the floor acclimate in your home for at least 72 hours before installation. This lets the wood adjust to your room's humidity and temperature, reducing the chance of gaps or buckling later. During that time, we keep the planks in the room where they will be installed, stacked with spacers for airflow.

How long does installation take and what prep is needed?

Herringbone and chevron patterns require more cutting and precise alignment, so they cost more than straight lay. Wide planks reduce the number of seams but can be pricier per square foot. Custom stains and inlays add labor and material costs. During your consultation, we walk through each option with sample boards so you can see the difference before committing.

Why do some patterns and finishes cost more than others?

We offer a one-year workmanship warranty on all installations, covering issues like loose boards, squeaks, and finish defects. Manufacturer warranties on the wood itself vary by product, typically ranging from 25 years to a lifetime for residential use. We provide the full documentation so you know exactly what is covered.

What warranty do you provide on your work?

Common questions about hardwood flooring

Straight answers on care, refinishing, materials, and cost so you can plan your renovation with confidence. If your question is not here, call us at 036 58713306 or write to info@southerncrossfloors.com. For booking details, see our contact page.

Talk to the Flooring Team

Call 036 58713306 during working hours, Monday through Saturday, and you will reach the same crew that handles installations and refinishing. For project photos, material questions, or a rough timeline before you commit, email info@southerncrossfloors.com and include the room size and floor type you are considering. We usually reply within one business day. If you are local to Nagpur, stop by 49, Afreen Heights, GhanshyamGunj Nagpur - 551573 to see oak and walnut samples in person.

What Happens After You Reach Out

Every inquiry gets a direct answer from a project lead, not a call center. Simple questions about grain, finish, or maintenance are answered within a day. If you need a site visit and a written quote, we schedule it within two to three working days and send the breakdown after the walkthrough. For urgent issues on an active installation, use the phone line and mention your project reference so we can pull up the details immediately. Common questions about plank widths, stain matching, and care routines are covered on the contact page.

Need help deciding on your next step?

Whether you are comparing wood species, wondering about refinishing timelines, or ready to book a consultation, this page points you to the right place. Tell us where you are in the process and we will guide you from there.

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